How to install the SyncPLUS: 3Manager Data Collector Agent
(The following instructions are available in PDF in the attached document)
3Manager Minimum requirements:
| Operation system | Microsoft Windows based computer (XP SP3 or newer / 2003 Server or newer) Microsoft .NET Framework 4.0 FULL |
| Internet access | Port 80 or 443 |
| Proxy | If used, enter proxy server, username and password. HTTP 1.1 compliant proxy server, domain proxy and PAC file compiled proxy is supported. |
| Ports used | SNMP ports 161 / 162 and port 80/443 for outbound communication |
| IP-Ranges | The data collector will search within a scope. E.G: 192.168.1.1 – 192.168.2.255. If no IP-range is added the data collector will search within the local subnet. |
| SNMP enabled on printers | If SNMP is not enabled it will not be discovered by any data collector. (Support for version 1+2) |
| Hardware: | Minimum 10GB free hard disk drive and 4GB RAM. |
Installation Instructions:
- Download the data collector from here: https://services.3manager.com/Downloads/Agents/Latest?type=ExeInstaller&v2=true
- Install the software on a Windows based computer, preferably a server with local administrative rights and access to the Internet. If you do not have a server, it's important that the data collector is installed on a stationary computer which is always online during working hours for effective toner level and counter measurements.
- After installation, the data collector's control panel will open automatically. Copy and paste the Data collector ID shown below to control panel and click 'Save' button. The Data collector ID will be provided to you from the Itec innovation Team, which is unique to every Data collector install.
- The installation guide will automatically download the needed minimum requirements such as Microsoft .NET Framework if not already installed. Please be aware that in case it needs to download .NET Framework, the installation can take up to 10 minutes. If not, it should be finished in less than 3 minutes.
- Note that to run data collector, .NET framework 4.6 must be supported. This requires Windows 7 SP1+. Old agent version is available in case .NET 4.6 is not supported, but please note that this version is no longer maintained: https://services.3manager.com/Downloads/Agents/Latest?type=ExeInstaller
- The installation is now complete and the data collector will work automatically as a service. Click the “X” in upper right to close the control panel. The service will run in the background.
Troubleshooting and Support:
If you encounter any issues with the installation of 3Manager, please contact the Itec Innovation Team, via our contact details below.
Email: itecinnovationteam@itecgroup.co.za
Portal: https://itecsainnovationteam.freshdesk.com
Phone: +27 11 236 2100 (Option 2)